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Housing Officer Training
Overview: Dive into the intricate world of Housing Officer Training, where you’ll master the essential skills and knowledge required to …
4.6( 9 REVIEWS )
2 STUDENTS
Overview:
Dive into the intricate world of Housing Officer Training, where you’ll master the essential skills and knowledge required to excel in this vital role. This comprehensive course delves into the core responsibilities, legal frameworks, and best practices of housing management, equipping you with the expertise to effectively address diverse housing needs and challenges within communities.
Learning Outcomes:
- Understand the legal and regulatory frameworks governing housing management.
- Develop proficiency in tenant relations, conflict resolution, and customer service.
- Learn strategies for effective property maintenance and risk management.
- Gain insights into housing policies, social housing provision, and community engagement.
Description:
This course offers a deep dive into the multifaceted realm of housing management, covering everything from legal requirements to practical strategies for fostering positive tenant relationships. Through interactive modules, case studies, and real-world examples, participants will acquire the skills and knowledge needed to navigate the complexities of housing management with confidence and proficiency.
Who Is This Course For:
This course is ideal for aspiring or current housing officers, property managers, housing association staff, and anyone interested in pursuing a career in housing management. It’s also beneficial for professionals seeking to enhance their understanding of housing policies and procedures.
Career Path:
Upon completing this course, participants can pursue rewarding career opportunities as housing officers, property managers, housing association coordinators, or community development specialists, playing a crucial role in ensuring access to safe and sustainable housing for all.
Course Curriculum
| Module 1: Introduction to Social Housing | |||
| Introduction | 01:00:00 | ||
| What is Social Housing | 00:05:00 | ||
| Why We Need More Social Housing | 00:30:00 | ||
| Social Housing Providers | 00:30:00 | ||
| Module 2: The Origins and Changes of Social Housing | |||
| The Origins of Social Housing, the Purpose and Aims of Social Landlords | 00:30:00 | ||
| Changes and the Impact on Functions of Social Housing | 00:05:00 | ||
| Module 3: Supply and Demand | |||
| What has Supply and Demand Got to do With Housing? | 00:30:00 | ||
| What is Affordable Housing? | 00:05:00 | ||
| Demand and Need | 00:15:00 | ||
| Acute Housing Need | 00:45:00 | ||
| The Management of Housing Need | 00:30:00 | ||
| Supply Issues | 00:15:00 | ||
| Areas of Oversupply | 00:15:00 | ||
| Module 4: Housing Management | |||
| Managing Social Housing | 00:30:00 | ||
| Forms of Social Housing Tenancy | 00:15:00 | ||
| Managing the Patch | 00:15:00 | ||
| Special Needs Housing Management | 00:30:00 | ||
| Special Consideration Groups | 00:15:00 | ||
| Unfavourable Medical or Related Condition | 00:15:00 | ||
| Street Sleepers | 00:05:00 | ||
| Other Victims of Societal Prejudice | 00:15:00 | ||
| The Management of Temporary Accommodation | 00:05:00 | ||
| Self-Management | 00:15:00 | ||
| Repairs and Maintenance | 00:30:00 | ||
| Organisational Management Issues | 00:30:00 | ||
| Module 5: Housing Finance | |||
| Understanding Housing Finance | 00:30:00 | ||
| Housing Balances | 00:15:00 | ||
| Capital Operations in the Social Housing Sector | 00:30:00 | ||
| Housing Association Capital Finance | 00:15:00 | ||
| Revenue Operations in the Social Housing Sector | 00:30:00 | ||
| Scope for HRA Subsidy Reform | 00:30:00 | ||
| Module 6: Housing Development | |||
| Introduction to Housing Development | 00:05:00 | ||
| The Strategic Planning Process | 00:15:00 | ||
| Planning Policy Implications | 01:30:00 | ||
| The Importance of Sustainability | 00:15:00 | ||
| The Importance of Planning | 00:30:00 | ||
| The Development Process | 01:00:00 | ||
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